Help Desk Software Announces Integration With Microsoft SCCM and SMS

ConfigMgr, Configuration Manager 2007, SCCM, Technology No Comments »

Web Help Desk releases seamless out-of-the-box integration with Microsoft SCCM and SMS, providing IT professionals with up-to-date hardware and software asset details within the web-based help desk software. No table mapping configuration or SQL scripts required. In classic Web Help Desk style, simply choose your synchronization schedule, point to the SCCM/SMS deployment and select which SCCM/SMS data to be made visible, then carry on with your now enhanced service management operations.

Click here to learn more.

InventoryManager 2007 Now Available from DudeWorks

SCCM No Comments »

Just got this from Rob Olson at DudeWorks. Check it out at http://www.dudeworks.com/

We are very excited to release InventoryManager 2007. 
Finally the ability to extend and manage inventory on demand is here!

Take control of your inventory today!

Extend asset inventory in SCCM 2007 and SMS2003 and unlock a whole new world of possibilities.

Inventory Manager replaces the manual editing of text-based MOF files with an front end easy-to-use GUI that is integrated with the System Center Configuration Manager 2007 and the SMS 2003 console. Inventory Manager allows administrators to easily add, edit and remove inventory rules for hardware and software within Configuration Manager. Using Inventory Manager, administrators can also view and change properties and reporting attributes of built-in inventory rules, as well as create new rules for WMI values and registry keys using simple WMI and registry wizards. Inventory Manager provides a rule based management solution which takes all the guess-work out of asset inventory and speeds the process of defining and managing inventory items to a few minutes rather than several hours or days.

“We believe this is a solution that customers have long awaited. Until now, it has been a difficult and frustrating task to manage and extend inventory, and this new solution is a huge improvement for administrators to tackle asset management,”  – Rob Olson, President
On Demand Asset Inventory Solution
• Customize and extend inventory data
• Inventory Registry Keys
• Inventory WMI classes
• Manage default inventory rules
• Enable and disable reporting of rules
• Granular properties management
• Backup and Recovery
• Simple to use wizards
• Built-in Registry and WMI browsers
• Integrated directly with WMI
• No MOF programming
• Automatically manages all MOF files
• Create new rules in seconds
• Supports Configuration Manager 2007
• Supports SMS2003

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